Service Commitment

Service Commitment


Our company always focus on customers, strive to improve product quality and service levels, with zero product defects and zero customer complaints as the goal, and solemnly make the following commitments:

Phone: +86-139 2834 2658

 

Does the company support both customized and ready-made orders?


Yes, the company accommodates both customized production and (ready-made) orders based on customer needs.

How many hourglass production machines does the company have?


The company owns 10 hourglass production machines, which can simultaneously manufacture different product models to meet customer demands efficiently.

How long does it take to complete sampling and confirm delivery?


It takes 5 days for sampling and 15 days to confirm the delivery date.

What is the daily production capacity of the company?


The daily production capacity reaches up to 10,000 hourglasses.

How many employees are there in the company, and what are their roles?


The company has over 100 employees, including 38 technical staff, 20 professional sales personnel, and 20 online customer service representatives.
< 1 >

Download

Download

Download

File size:

11.7KB

Update time:

May 29,2025

< 1 >